Northwell’s Jana Kosmopoulos is reshaping complex family planning care

Jana Kosmopoulos, MBA, MHA, is being featured for her work as CFP Fellowship Coordinator and Senior Coordinator at Northwell Health, where she supports more than 450 patients a year in complex family planning. Her path from campus work during the pandemic to a leadership role highlights how listening, resilience and coordination are shaping patient-centered reproductive care.

Why it matters: - Jana Kosmopoulos helps coordinate complex family planning care for more than 450 patients each year at Northwell Health. - Her role sits at the intersection of patient support, multidisciplinary coordination, and fellowship training in a field where access to care remains limited. - The work affects patients facing emotionally difficult medical decisions and requires consistent, individualized support.

What happened: - Influential Women showcased Jana Kosmopoulos, MBA, MHA, who serves as CFP Fellowship Coordinator and Senior Coordinator at Northwell Health. - Kosmopoulos has more than five years of experience in healthcare administration. - She began in healthcare during the early stages of the COVID-19 pandemic after transitioning from academia at LaGuardia Community College. - She started in 2020 working at COVID-19 vaccine pods. - She later moved into the OBGYN field as a part-time employee. - When a colleague she supported could no longer continue, Kosmopoulos stepped into the role and expanded her responsibilities. - She now serves as the sole point of contact for patients from initial consultation through procedure coordination and post-care follow-up. - She also oversees Northwell Health’s Complex Family Planning Fellowship program.

The details: - Kosmopoulos works with interdisciplinary teams including rheumatology, hematology and neurology. - Her coordination role combines administrative precision, clinical awareness and emotionally intelligent communication. - Northwell Health’s Complex Family Planning Fellowship program received ACGME accreditation in 2023. - As fellowship coordinator, Kosmopoulos helps train physicians specializing in this field. - Her work supports reproductive and family planning services for patients who need specialized care. - She credits a mentor’s advice about listening for shaping her communication and leadership style. - She says she learned to treat constructive criticism as a tool for improvement. - That approach has strengthened her communication, decision-making and relationships within clinical teams. - She says her commitment to care and listening has earned trust from supervisors and surgeons, creating more autonomy and flexibility in her role. - She encourages young women entering healthcare and administrative fields to build resilience, seek visibility and advocate for themselves. - Kosmopoulos points to her own experience pursuing a role at Northwell Health even though she did not meet formal eligibility criteria. - She introduced herself directly, explained her qualifications and willingness to learn, and that led to an interview and a full-time opportunity. - She recommends using platforms such as LinkedIn, accepting feedback and continuing to learn. - She identifies emotional intensity as one of the biggest challenges in her work. - She says staying emotionally present is essential to building trust and delivering compassionate care. - Her guiding values include patience, perseverance and the belief that solutions exist. - She describes her problem-solving mindset as believing every challenge is “figureoutable.”

Between the lines: - Kosmopoulos’ story reflects a broader healthcare reality: strong administrative coordination can directly shape patient experience, not just back-office efficiency. - Her emphasis on listening suggests that emotional intelligence is functioning as a professional advantage in a high-stakes clinical setting. - The fellowship piece matters because training the next generation of physicians can affect access to specialized care over time.

What's next: - Kosmopoulos is positioned to continue expanding her impact through patient coordination and fellowship leadership at Northwell Health. - Her focus on mentorship and training suggests ongoing influence on future complex family planning care delivery. - The broader need she highlights is continued support for compassionate, specialized reproductive healthcare services.

The bottom line: - Jana Kosmopoulos has built a career around listening, coordination and resilience, and that combination is helping Northwell Health deliver more structured, patient-centered complex family planning care. - More information about Jana Kosmopoulos